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Sales Agreement

DISTANCE SALES AGREEMENT
This Distance Sales Agreement (“Agreement”) name/title, address and contact information in Article 3 (“BUYER”) and Molla Fenari Mah. Nur-u Osmaniye Cad. It was established electronically between Lizay Kuyumculuk Ticaret Anonim Şirketi (“SELLER”), located at the address of Lizay Blok No: 62 Interior Door No: 1 Fatih/İSTANBUL, within the framework of the terms and conditions stated below.

1. SUBJECT OF THE AGREEMENT

1.1. This Agreement has been drawn up in accordance with the Consumer Protection Law No. 6502 (“Law”) and the Distance Contracts Regulation (“Regulation”). The parties to this Agreement accept and declare that they know and understand their obligations and responsibilities arising from the Law and the Regulation under this Agreement.

1.2 The subject of this Contract is that the parties related to the sale and delivery of the product, whose qualifications and sales price are stated below, which the BUYER has ordered electronically through the SELLER's https://www.lizaypirlanta.com/ website, are subject to the Law and Regulation. Determining the rights and obligations arising from

2. CONTRACTUAL PRODUCT, PRICE, PAYMENT AND DELIVERY

Delivery Information including the type and type, quantity, model, unit prices and sales price of the products (goods/services), as well as the payment information and the place of delivery notified by the BUYER, are as specified in the order form.

3. DELIVERY AND DELIVERY METHOD OF THE GOODS

3.1 The contract has entered into force with the approval of the BUYER in electronic environment and is executed by the delivery of the goods or services purchased by the BUYER from the SELLER to the BUYER. The product will be delivered to the address specified by the BUYER in the order form and in this Agreement and to the specified authorized person(s).



3.2 The delivery costs of the product belong to the BUYER. If it is declared by the SELLER that the delivery fee will be covered by him, the delivery costs will belong to the SELLER.


3.3 The product is delivered to the delivery address specified by the BUYER or to the person/organization at the address indicated, packed with its invoice and intact, within 30 days at the latest, this period may be extended in cases of necessity. If, for any reason, the price of the goods or services is not paid by the BUYER or the payment is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the goods or services.



3.4 If the product is to be delivered to a person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.



3.5 The BUYER is responsible for checking the product upon receipt; dented, broken, torn packaging, etc. damaged and defective products will not be delivered. BUYER; When he sees a problem caused by the cargo, he is responsible for not accepting the product and keeping a report to the cargo company official. Otherwise, the SELLER will not accept responsibility.

4. CASE OF DEFERRED

The BUYER accepts, declares and undertakes that in case of default in the transactions made with the credit card, the cardholder bank will pay interest within the framework of the credit card agreement with him and will be liable to the bank.

5. GENERAL PROVISIONS

5.1 The BUYER accepts that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of the SELLER https://lizaypirlanta.com and has given the necessary confirmation for the sale in the electronic environment.

5.2 BUYER; By confirming this contract electronically, the SELLER confirms that before the conclusion of the distance contracts, the address to be given to the BUYER by the SELLER, the basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete.

5.3 The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

5.4 For the delivery of the product subject to the contract, the signed copy of this Contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

5.5 If, for any reason, after the delivery of the product, the bank/financing institution to which the credit card is processed does not pay the product price to the SELLER, the product shall be returned to the SELLER by the BUYER within 3 days at the latest, at the BUYER's expense. All other contractual-legal rights of the SELLER, including the follow-up of the product price receivable, are reserved separately and in any case.

5.6 If the product cannot be delivered within 30 days and the delay exceeds 10 days in case of impossibility of performance such as due to extraordinary circumstances (such as weather opposition, earthquake, flood, fire) other than normal sales conditions, the SELLER informs the BUYER regarding the delivery. In this case, the BUYER can cancel the order and/or wait until the end of the extraordinary situation. If the price of the PRODUCT is collected in order cancellations, it is returned to the BUYER within 14 days from the cancellation. For credit card payments, the refund is made by way of a refund to the BUYER's credit card.

5.7 Defective or damaged products of the products sold with or without a warranty certificate can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the delivery costs will be borne by the SELLER.

5.8 This contract will become valid after it is signed by the BUYER and sent to the SELLER by fax or mail.

5.9 In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the BUYER by unauthorized persons after the delivery of the product, not due to the fault of the BUYER, provided that the product has been delivered to the BUYER. It must be sent to the SELLER within the same day. In this case, the shipping costs belong to the BUYER.


6. RIGHT OF WITHDRAWAL

6.1 The SELLER declares that the BUYER has the right to withdraw from the contract by refusing the goods or services within 14 (fourteen) days from the date of receipt of the goods or the signing of the contract without any legal or criminal liability and without giving any reason, and that the withdrawal notification is received by the SELLER or the product provider. undertakes to take back the goods from the date of

6.2. In order to use the right of withdrawal, notification by fax, e-mail or telephone specified on the https://lizaypirlanta.com site of the SELLER within this period, the product not being used and the products for which the Right of Withdrawal specified in Article 7 of this Agreement cannot be exercised. should not be covered.


6.3 The BUYER is obliged to send the invoice, waybill, certificate, warranty forms, box and packaging of the products to be returned to the SELLER, together with the standard accessories, if any, together with the product return. VAT and other legal obligations, if any, of the products whose original invoice is not sent are not refundable. During the return shipment, the responsibility of any deterioration, damage or similar depreciating situation in the product and the documents and materials sent with the product due to reasons arising from the courier companies or the BUYER who performs the return process belongs to the BUYER who makes the return.

6.4 The product price is returned to the BUYER within 14 (fourteen) days at the latest from the receipt of the withdrawal notification by the SELLER. For credit card payments, the refund is made by way of a refund to the BUYER's credit card.

6.5 The credit card refund procedure is as follows:

In how many installments the BUYER has bought the product, the Bank makes the repayment to the BUYER in installments. After the SELLER pays the entire product price to the bank in one go, in case the installment expenditures made from the bank POS are returned to the BUYER's credit card; If the parties involved do not become victims, the requested refund amounts are transferred by the Bank to the accounts of the bearer parties in installments. The installment amounts paid by the BUYER until the cancellation of the sale, if the refund date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month and after the BUYER has finished the installments paid before the refund, he will receive an additional month as the number of installments he has paid before the return, and will be deducted from existing debts.
As long as the BUYER sends the product to be returned to the SELLER with the contracted cargo company of the SELLER specified in the preliminary information form, the return shipping cost belongs to the SELLER. In the event that the product to be returned by the BUYER is sent by a cargo company other than the contracted cargo company of the SELLER specified in the preliminary information form, the SELLER is not responsible for the return shipping cost and the damage to the product during the shipping process.
7. PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL

7.1 Pursuant to Article 15 of the Regulation, there is no right of withdrawal in ring orders, depending on legal conditions, since the ring size is custom-made.

7.2 The right of withdrawal cannot be exercised in the products that are produced in accordance with the special requests and demands of the BUYER or that have been personalized by making changes or additions. According to this; Upon the request of the BUYER, when a special production is made in a color different from the metal color offered on the website, or in special orders given outside the ring size range, necklace and bracelet size offered on the website, in marriage wedding rings with text inside, or when the ordered product is delivered to the BUYER. After the delivery, when transactions such as changes in ring size, necklace, bracelet size and model are made in line with the BUYER's request, these products that are specially produced in line with the BUYER's special requests are included in the scope of products for which the right of withdrawal cannot be exercised.

7.3 As a result of the BUYER's declaration of an overseas delivery address, products delivered to an address outside the Turkish Customs Area are not within the scope of return.

8. PRIVACY AND PROTECTION OF PERSONAL DATA

8.1 Necessary measures for the security of the information and transactions entered by the BUYER have been taken in the system infrastructure of the SELLER, within the scope of the technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the BUYER's device, it is the BUYER's responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the BUYER and cannot be accessed by unrelated persons.

8.2 Name, surname, e-mail address of the BUYER, which can be defined as personal data within the scope of the Personal Data Protection Law No. 6698, T.R. ID number etc. informations; Taking orders, providing products and services, developing products and services, solving systemic problems, performing payment transactions, being used in marketing activities about orders, products and services in case of prior approval, updating the information of the BUYER and managing and maintaining the memberships. It can be recorded indefinitely, stored in written/magnetic archives, used, updated, shared, transferred and other by the SELLER, the SELLER's subsidiaries and third parties and/or organizations in order to ensure that the distance sales contract and other agreements established between can be processed with copies.

8.3 To learn whether the personal data is processed or not to the BUYER, to request information if the personal data has been processed, to learn the purpose of processing the personal data and whether they are used in accordance with its purpose, to know the third parties to whom the personal data is transferred, incomplete or incorrectly processed. to request the correction of personal data in case of such cases, to request the deletion or destruction of personal data within the framework of the conditions stipulated in the law, to request notification of the third parties to whom personal data has been transferred regarding the correction, deletion or destruction of personal data, to reveal a result against the person himself by analyzing the processed data exclusively through automated systems. It has been reported that they have the right to object to the removal of the data and to demand the compensation of the damage in case of damage due to the unlawful processing of personal data.

9. FORCE MAJEURE

9.1 Circumstances that do not exist or are not foreseen at the date of signing the contract, develop beyond the control of the parties, and which make it impossible for one or both of the parties to partially or completely fulfill their obligations and responsibilities assumed by the contract or to fulfill them on time, force majeure (Natural disaster, war, terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party in the person of force majeure shall notify the other party immediately and in writing.

9.2 During the continuation of the force majeure, the parties will not be liable for failure to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.

10. EVIDENCE AGREEMENT and AUTHORIZED COURT

9.1 The records of the SELLER constitute conclusive evidence in resolving any disputes that may arise from this Agreement and/or its implementation.

9.2 Provincial or district consumer arbitration committee in the BUYER's residence or the place where the consumer transaction is made, up to the value announced by the Ministry of Commerce every year in case of disputes related to this Agreement, and the Consumer Courts in disputes above the said value.

11. ENFORCEMENT

This Contract, consisting of 11 (eleven) articles, has been concluded and entered into force by being approved by the BUYER in electronic environment. In the event that the payment for the order of the product subject to the contract is made through the website, the BUYER shall be deemed to have accepted all the terms of this contract and the contract will enter into force.

The BUYER declares, accepts and undertakes that he has read all the conditions and explanations written in this Contract and the order form that form its integral part, that he has received, reviewed and fully accepted the sales conditions and all other preliminary information.